Bellissima is a chain of high-quality women’s fashion stores in Canada who hired me to provide training in Effective Communication, Customer Service and Conflict Resolution, and Collaborative/Situational Leadership for their store managers, supervisors, and head-office managers.

“It was important to understand the needs behind the differences of views and perspectives between individuals. This is where the connection occurred. I learned how to not blame, but to determine needs of individuals and how to choose constructive strategies.” Deborah Mooney, store manager Bellissima

“I would like to thank you for the training provided and all your support and directions. It definitely helps me as a manager to be more resourceful to support and control situations at work. With all this knowledge I feel more confident when I have to deal with difficult situations at my workplace and in life in general.”¬†Odeta Vedegiene, Store manager Bellissima