Training summary

Effective Communication

A lot of time and energy can be saved when we communicate more effectively at work. The busy lives we create may make us think we need to be quick and brief in order to get everything done. For us to be able to be really quick and brief, however, we need to be precise in our communication with others and it is essential we make sure they understood what we meant to say. A lot of time is lost when we keep having to go over the same topics and dealing with the same issues over and over again.

Effective Communication also requires we create the setting in which people will willingly contribute and collaborate. To be effective and efficient we need to substitute gossiping and complaining, as an outlet for frustration, for transparency and an open dialogue that considers multiple points of view an asset for informed decision making.

This in-company management training will be tailored to the needs of your company and covers 4 days in which for example the following topics could be discussed and experiential exercises will be used to create a deeper understanding:

  • Effective communication
  • Building the business relationship
  • Trust is the key
  • Teamwork
  • Thinking styles
  • Active listening
  • Feedback
  • Problem questions
  • Determining the facts
  • Using your influence
  • Rapport
  • Difficult people
  • Pacing and leading
  • Matching and mirroring
  • A professional attitude
  • Transformative conversations
  • Effective management

Based on a preliminary interview in which we together will discuss your corporate goals I will write a training proposal for your consideration. For more information please fill out the contact form.

In the province of Alberta your business may be eligible for a government job grant for this vocational training.


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Training / Workshop dates

* All dates are subject to change and will be confirmed on registration. Unless indicated otherwise training times are daily from 10am – 5pm.